Tools and Resources

Please keep in mind that the state of Public Health Emergency is officially ending on May 11, 2023. As of this Friday, May 12, 2023, COVID-19 Categoricals will no longer be an option for assessments.

If you have any questions about this important process change, please contact the ND PASRR Help Desk.


SUPPORT: Contact the ND PASRR Help Desk

Do you have questions about this upcoming change, other program processes or a current referral? Contact your North Dakota PASRR Help Desk for more information:

• Phone: 833.997.2777
• Email: NDPASRR@maximus.com

PROCESS REMINDER: Regularly Updating PathTracker

Please keep in mind that the more up-to-date PathTracker is, the more accurate our short-term expiration notifications will be. PathTracker must be regularly updated any time new information becomes available. 

Every time a person admits to your facility, any time they discharge or transfer to a new location, every time someone re-admits, or in the event an individual passes away, always reflect the information in PathTracker. 

Click here to review our PathTracker Training on the North Dakota PASRR Tools & Resources site. Don't hesitate to reach out to the Help Desk if you have questions about this process.
 

BEST PRACTICE: Faxing Required Documentation

As of December 2022, the State of North Dakota requires a History and Physical and ADL Flowsheets to submit a Level of Care with a Nursing Facility Service Type. If you do not have the required documentation ready for upload and choose to fax it instead, please ensure that you are printing out the specific coversheet that is being generated for the individual in AssessmentPro by clicking the fax icon. 

When you fax the documentation to AssessmentPro using this coversheet as the first page, it will upload the information to the person's profile automatically. This helps with assessment turnaround times. Please refer to this training document for detailed instructions on this important process.

SUPPORT: Contact the ND PASRR Help Desk

Do you have questions about program processes or a current referral? Contact your North Dakota PASRR Help Desk for more information:

Phone: 833.997.2777

Email: Ascend-NDPASRR@maximus.com

PROCESS UPDATE: NF LOC Documentation

Beginning this Thursday, December 1, 2022, all Level of Care assessments with a Nursing Facility service type will require the following documents:

A History and Physical (H&P) that was completed within the last year.

A History and Physical is a document which includes details of present illness, relevant past history appropriate to the patient's age, drugs, allergies, assessment of body system, conclusion/impression, and plan of care.

• The H&P must be signed by either an MD, NP, or PA. 
• ADL Flowsheets from within the last month.
• You do not need to submit a month's worth of ADL flow sheets. A recent flowsheet from within the last week is an acceptable submission.

If you do not have these documents, select the I cannot upload all required documents button (see below). Be sure to do this sparingly, as the goal is to have as much information as possible when completing these referrals.

If you do not submit this documentation, the referral will be placed on hold until you have uploaded them. If you do not upload them within 14 days, the referral will expire.

Click here to review the process for uploading documentation.

REMINDER: Annual Review Process

Keep in mind that North Dakota DHS will implement a new Annual Review process, beginning on December 14, 2022, for individuals who have a Medicaid payment source (Medicaid, Medicaid Pending, Medicare/Medicaid, and Medicare/Medicaid Pending). 

Individuals with this payment type will no longer receive unlimited approvals:

• Every approval will have an end date with a maximum approval of 364 days. 
• This includes individuals in the past who were previously given approvals with no end date. An end date has been added to all these individuals, regardless of how long they have resided in your facility. 

SUPPORT: Contact the ND PASRR Help Desk

Do you have questions about program processes or a current referral? Contact your North Dakota PASRR Help Desk for more information:

Phone: 833.997.2777

Email: Ascend-NDPASRR@maximus.com

Please be aware that this evening, Tuesday November 1, Maximus IT will publish updates to the AssessmentPro system. With these upgrades comes a new way for users to update their passwords. 

Currently, when users click the reset password button, a link will be sent to the email address you use to log into AssessmentPro, prompting you to create a new password.

Going forward, instead of receiving a link, a verification code will be sent to your email address, which you will enter on the AssessmentPro site, then create a new password (see below):
 

 

 

 

 

If you have any questions about this important process update, please reach out to your program Help Desk. 

REGISTER: Level I and Level of Care Training Sessions in October and November

The North Dakota PASRR team is offering informative training sessions on Level I and Level of Care screening in October and November. Use the links below to register for these important learning opportunities. 

Note: identical information will be offered in both the October and November sessions. Pick the date and time that best fits your schedule. 

• ND PASRR Level I Training - Wed, 10/19 - OR - Wed, 11/02 at 10 a.m. CT
   
• ND PASRR Level of Care Training - Thu, 10/20 - OR - Thu, 11/03 at 10 a.m. CT

REVIEW: Updated Provider Manual Available on Tools & Resources Site

Click here to download and review the latest version of the ND PASRR Provider Manual, and keep in mind that you can always find the most up-to-date versions of forms, guides, and training presentations on this site. 

SUPPORT: Contact the ND PASRR Help Desk

Do you have questions about program processes or a current referral? Contact your North Dakota PASRR Help Desk for more information:

Phone: 833.997.2777

Email: Ascend-NDPASRR@maximus.com

PROCESS UPDATE: Review Recent PathTracker Changes

Please be aware that PathTracker now automatically updates the End Date column to the most recent assessment in AssessmentPro that had an End Date for individuals. PathTracker will automatically sort by individuals who have assessments with approvals that will end soon. 

This is something that Facility Providers will benefit from, as you will be able to see who needs to have a new assessment completed by just checking PathTracker. You can still sort by name by clicking on the Name header in PathTracker.
 

Additionally, PathTracker has also created symbols to identify if the individual's assessment approval is going to end soon:
 

or is overdue: 

Troubleshooting:
 
If you notice an individual's profile has a red exclamation point, or you believe that someone’s information is incorrect on the census, please click into the person’s name in the Pathtracker Census to open their profile, and then check the episodes grid. You will be able to see where the information was pulled from which will give context to any of your questions. Once you have reviewed this, if you still have questions, please contact the Help Desk. 
 
Note 1: it should be noted that if you submitted a Retrospective Level of Care for an individual, you will see the end date for this assessment in Pathtracker, as it is submitted after the initial assessment. Be sure to note the initial assessment end date, as you will need to resubmit before that assessment expires.
 
Note 2: if an individual's most recent assessment was completed in the old Legacy system, you may see overdue symbols for these individuals in Pathtracker. You can check this by going into the individual's episodes grid to see if their most recent assessment was in Legacy. If this is the case, always reference the end date that is listed inside the legacy assessment, which you can access by clicking the blue document button. We use the end date inside the assessment to send out our expiration letters.

BEST PRACTICE: Regularly Updating PathTracker

Please keep in mind that the more up-to-date PathTracker is, the more accurate our short-term expiration notifications will be. PathTracker must be regularly updated any time new information becomes available. 

Every time a person admits to your facility, any time they discharge or transfer to a new location, every time someone re-admits, or in the event an individual passes away, always reflect the information in PathTracker. 

Click here to review our PathTracker Training on the North Dakota PASRR Tools & Resources site. Don't hesitate to reach out to the Help Desk if you have questions about this process.
 

SUPPORT: Contact the ND PASRR Help Desk

Do you have questions about program processes or a current referral? Contact your North Dakota PASRR Help Desk for more information:

• Phone: 833.997.2777
• Email: Ascend-NDPASRR@maximus.com