North Dakota PASRR

Tools and Resources

Maximus performs Pre-Admission Screening and Resident Review (PASRR) Level I screens and Level II evaluations on individuals who are applying to or residing in Medicaid-certified nursing homes. This federally mandated assessment process is used to determine whether the nursing home is the appropriate placement for individuals with mental illness, intellectual disabilities or developmental disabilities. PASRR functions as an essential method to help match individuals with the care and services they need. We also performs nursing facility Level of Care Determinations for all Level II evaluations.

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System Log In

Contact the help desk
Phone, Fax & Email

833.997.2777

877.431.9568

Ascend-NDPASRR@maximus.com

Business Hours

8:00 am - 5:00 pm CST, M-F

Announcements

  • AssessmentPro Migration Resumes for a Planned 12/13 System Launch | Review User Role Setup + Training Webinar Registration

    Scheduling for the North Dakota PASRR Program's planned migration to web-based assessment management system, AssessmentPro (AP) continues, as the state announces an updated launch date of December 13. As you prep for this important change, we've got you covered with the critical resources and training you'll need. Continue reading below to:

    • Training Sneak Peak: PathTracker for admissions
    • Register for upcoming webinars
    • Check out AP migration resources
    • Review user roles and setting up your account


    SNEAK PEEK: Use PathTracker to Reflect Facility Admissions in AP

    AssessmentPro's Pathtracker tool will be an important part of your new process. Referral Submitters: Once your AP account is set up, you will need to go into Pathtracker and admit all the people in your facility within the application. Be sure to listen for more details on this process during the upcoming webinars listed below.

     

    REGISTER: Attend New AP Webinar Dates 

    If you had yet to attend the previously held AssessmentPro (AP) Webinars or need a refresher, be sure to join the ND PASRR Training Team for some of the upcoming learning opportunities scheduled both before and immediately after the planned 12/13 launch date. During these sessions, you will walk through a broad range of PASRR and AssessmentPro (AP) related content. Check out more details and registration links below.


    PRE-LAUNCH TRAINING SESSIONS

    1. AP Registration + System Basics |  12/1 & 12/3
    During these hour-long sessions, the ND PASRR Training team will cover a broad range of topics around user role selection, account setup and AP basics. Content covered will include:

    • System registration
    • Understanding AP roles
    • Navigating through AP

    Review the dates/times listed below and register for the one which works best with your schedule. Note: Content will be identical during these webinars, so you will only need to register for one session. 

     Click below to register:

    After registering, you will receive a confirmation email and a reminder message an hour before the session is scheduled to begin.

    2. Level I & LOC Training |  12/7 & 12/9
    Kicking off on the 9th, these in-depth 90 minute sessions will take you through a deep dive into AP system processes for all things PASRR Level I and Level of Care (LOC). Some key topics will include:

    • How to submit screens
    • Locate outcomes
    • Submit tracking
    • Other important AP topics

    Review the dates/times listed below and register for the one which works best with your schedule. Note: Content will be identical during these webinars, so you will only need to register for one session. 

    Click below to register:

    After registering, you will receive a confirmation email and a reminder message an hour before the session is scheduled to begin.  


    POST-LAUNCH TRAINING SESSIONS

    3. AssessmentPro Q&A | 12/14, 15, 16, 17, 20, 21
    Wondering how to perform a particular system process? Have remaining AP questions after the system migration? The Training team has you covered with six upcoming Q&A sessions. Kicking off the day after system launch, these helpful hour-long webinars are all about answering your toughest questions and ensuring that your team understands how to navigate AssessmentPro and maximize all it's useful tools.

    Review the dates/times listed below, click the link and then select the session(s) that work best with your schedule from the dropdown. Note: Attend as many Q&A sessions as you would like.  

    Click below to register:

    After registering, you will receive a confirmation email and a reminder message an hour before the session is scheduled to begin. 
     

    RESOURCES: Review AssessmentPro Supports

    A few helpful resources have been developed to help familiarize you with AssessmentPro processes, how tos, terminology, etc. Review the support content and click on the links below to learn more. 

    Provider Transition Guide | Download
    An overview of the AP transition process and the key things that providers will need to know ahead of the launch. 

    Outcomes Transition Overview | Download
    An at-a-glance comparison of all major outcomes possible through the current ND PASRR system and how those will be different through AssessmentPro after the transition is complete.

    System Frequently Asked Questions | Download
    Covers several commonly asked AP questions fielded by the Help Desk.
     

    PROCESS: Choose AP Role + Account Registration

    In case you or others on your team have yet to sign up for your AssessmentPro account, review the step-by-step breakdown below to choose the appropriate user role and sign up for your system account.

    If you previously created an account but haven't logged into it in the last month or so, please be aware that you will likely need to reset your password. To do so, select the Forgot Password button if your existing login doesn’t work.


    DEFINE: Choose Your AssessmentPro Role
    Your team should determine all necessary AssessmentPro system users who will need access and choose the appropriate role for each (list shown below). Note: The first users set up should always be the facility's designated AssessmentPro (AP) Administrator, as these individuals are responsible for approving for your other facility users.

    Pathtracker and admit all the people in your facility within the application. Be sure to listen for more details on this process during the upcoming webinars listed below.

    • AP Administrator: Responsible for review & approval of all other facility users. 
    • Clinical User: Any individuals who can begin & submit Level I PASRR screen. 
    • Non-Clinical User: Someone who can begin, but can't submit a Level I screen. 

    *Note: You can sign up for multiple roles. For example, an AP Administrator can also be a Clinical User.
     

    CREATE: Sign Up for Your AssessmentPro Account
    After selecting appropriate user role(s), the next step is for all members of your PASRR team to set up their own individual AssessmentPro accounts. Review these critical steps below. 


    1. Visit AssessmentPro.com > Click New User?

    2. Complete Registration Form > Hover over circled i for more info

    3. Click Save to proceed > As you enter data into the fields depicted at right and select North Dakota from the State drop-down, an additional field will appear for Facility 

    *Note: If you plan to choose the Administrator role, be sure to select the checkbox under Facility, which says "Request AP Administrator Access"

    4. Return to AssessmentPro.com > Enter your Login: Email & Password (UserName will always be your email address)

    5. Review User Agreement before first login > Click Log in


    SUPPORT: Contact North Dakota Help Desk

    Do you have questions about the upcoming AssessmentPro migration or specifics on a current referral? Contact your North Dakota PASRR Help Desk for more information:

    Phone: 833.997.2777
    Email: Ascend-NDPASRR@maximus.com

    Sign up for the North Dakota PASRR Mailing List: Do you or someone else on your team need to be added to our email list? Contact us at: Ascend-NDPASRR@maximus.com with the subject line "Please add me to the ND PASRR contact list" and include full name, title, facility name and email address in the body of the message.

  • AssessmentPro Migration to be Rescheduled to a Later Date

    The North Dakota PASRR system transition to AssessmentPro (AP), previously planned for September 27, will be delayed to a future date. If you have previously registered for an upcoming AP-related training webinar, please note that those sessions will be rescheduled. Continue to watch your inbox for more information coming soon regarding an updated migration launch date and new training registration details. 

    On behalf of the DHS Medical Services Division and the PASRR program team at Maximus, we appreciate your patience and invaluable input as we continue moving toward this impactful migration. 


    ADDITIONAL QUESTIONS? Contact the North Dakota Help Desk

    Phone: 833.997.2777
    Email: Ascend-NDPASRR@maximus.com

    Sign up for the North Dakota PASRR Mailing List:
    Do you or someone else on your team need to be added to our email list? Contact us at: 
    Ascend-NDPASRR@maximus.com with the subject line "Please add me to the ND PASRR contact list" and include full name, title, facility name and email address in the body of the message.

  • Make Sure Your AssessmentPro Checklist is Complete Ahead of the 9/27 System Migration | Get Answers to Your Questions

    The countdown continues! We're less than two weeks away from the September 27 launch of North Dakota's new AssessmentPro (AP) web-based system for management of PASRR assessments. Walk the helpful steps laid out in the Countdown Checklist below to ensure your team is ready for this important change and avoids any potential referral submission delays after the go-live date. Topics covered include several key action items including:

    • Register for webinars
    • Signatures for AP Administrator Agreement
    • Download AP resources
    • User role selection & account setup
       
      Progress-Tracker-NH-CAT-1.png

       

    REGISTER: Join Upcoming AP Webinars 

    If you've yet to do so, be sure to register for one of each set of training webinars listed below ahead of the 9/27 migration date. The North Dakota PASRR Training team will walk state providers through a broad range of PASRR and AssessmentPro (AP) related content. Check out more details and registration links below.

    ➀  Level I & LOC Training |  Today, 9/15 - Thu, 9/16 - Fri, 9/17
    Kicking off later today, these in-depth 90 minute sessions will take you through a deep dive into AP system processes for all things PASRR Level I and Level of Care (LOC). Some key topics will include:

    • How to submit screens
    • Locate outcomes
    • Submit tracking
    • Other important AP topics

    Review the three optional dates/times listed below and register for the one which works best with your schedule. Note: Content will be identical during the three webinars, so you will only need to register for one session. 
      Click below to register:

    After registering, you will receive a confirmation email and a reminder message an hour before the session is scheduled to begin. 

    ➁ AssessmentPro Q&A | 9/27, 28, 29, 30 + 10/1, 5, 6
    Didn't get all your questions answered during the recent AssessmentPro overview webinars? Wondering how to perform a particular system process? We've got you covered with seven upcoming Q&A sessions. Kicking off on go-live day, these helpful webinars are all about answering your toughest questions and ensuring that your team understands how to navigate AssessmentPro and maximize all it's useful tools.

    Review the dates/times listed below, click the link and select the session(s) that work best with your schedule. Note: Attend as many Q&A sessions as you would like.  

      Click below to register:

    After registering, you will receive a confirmation email and a reminder message an hour before the session is scheduled to begin. 
     

    INSIGHTS: Understanding the AssessmentPro Administrator Agreement

    Filling out the Assessment Pro Administrator Agreement form is an important step in the process to get your facility users set up in the system, because without the Administrator role in place, no other users can be set up

    The form is self-explanatory, but one section to note is the signature area. There are two fields for signatures and they each need to be completely filled out. There cannot be any blanks on the form when submitted.

    1. The first signature area is for you to sign, as the organization's AssessmentPro Administrator.
    2. The second signature area is for the Executive Contact. This must be someone who is your supervisor and can confirm that you work in the facility. It cannot be a peer, unless you are the director of your program. Example: A Social Worker's executive contact could be the social work director or supervisor. An RNs executive contact can be the Director of Nursing or their supervisor. If you are the Director of Nursing, you can get the Director of Social Work or the head of the Nursing Home to sign off as the Executive Director. 

    You cannot sign both areas yourself. If this occurs, the form will be rejected. 
     

    RESOURCES: Review AssessmentPro Supports

    A few helpful resources have been developed to help familiarize you with AssessmentPro processes, how to's, terminology, etc. Review the support content and click on the links below to learn more. 

    Provider Transition Guide | Download
    This handy PDF provides an overview of the AP transition process and the key things that providers will need to know ahead of the launch. 

    Outcomes Transition Overview | Download
    This PDF providers an at-a-glance comparison of all major outcomes possible through the current ND PASRR system and how those will be different through AssessmentPro after the transition is complete.

    System Frequently Asked Questions | Download
    This latest guide covers some of the most commonly asked questions fielded by the Help Desk about the system.
     

    REMINDERS: Choose Role + Account Registration

    In case you haven't yet signed up for your AssessmentPro account, review the step-by-step breakdown below to choose the appropriate user role and sign up for your system account.

    DEFINE: Choose Your AssessmentPro Role
    Your team should determine all necessary AssessmentPro system users who will need access and choose the appropriate role for each (list shown below). Note: The first users set up should always be the facility's designated AssessmentPro (AP) Administrator, as these individuals are responsible for approving for your other facility users.

    AP Administrator: Responsible for review & approval of all other facility users.

    Clinical User: Any individuals who can begin & submit Level I PASRR screen.

    Non-Clinical User: Someone who can begin, but can't submit a Level I screen.
    *You can sign up for multiple roles. For example, an AP Administrator can also be a Clinical User.

    CREATE: Sign Up for Your AssessmentPro Account
    After selecting appropriate user role(s), the next step is for all members of your PASRR team to set up their own individual AssessmentPro accounts. Review these critical steps below. 

    1. Visit AssessmentPro.com > Click New User?
       
    2. Complete Registration Form > Hover over circled i for more info
       
    3. Click Save to proceed > As you enter data into the fields depicted at right and select North Dakota from the State drop-down, an additional field will appear for Facility *Note: If you plan to choose the Administrator role, be sure to select the checkbox under Facility, which says "Request AP Administrator Access"
       
    4. Return to AssessmentPro.com > Enter your Login: Email & Password (UserName will always be your email address)
       
    5. Review User Agreement before first login > Click Log in
       

    QUESTIONS? Contact North Dakota Help Desk

    If you have questions on any of the information shared above or other details about the upcoming 9/27 AssessmentPro system migration, contact the North Dakota PASRR Help Desk at the email or phone number listed below for more information.

    Phone: 833.997.2777
    Email: Ascend-NDPASRR@maximus.com

    Sign up for the North Dakota PASRR Mailing List:
    Do you or someone else on your team need to be added to our email list? Contact us at: 
    Ascend-NDPASRR@maximus.com with the subject line "Please add me to the ND PASRR contact list" and include full name, title, facility name and email address in the body of the message.

  • Complete Next Steps Ahead of 9/27 Implementation | Register for Upcoming Webinars | Select & Create Your User Account | Download FAQs + Other Resources

    The countdown continues! We're just over three weeks away from the September 27th launch of North Dakota's new AssessmentPro system for the management of all PASRR Level I screens, Level II evaluations and and Level of Care (Level I/LOC) evaluations. Follow the helpful steps laid out in the Countdown Checklist below to ensure your team is ready for this important change and avoids any potential referral submission delays on or after the go-live date. These next steps include:

    • Registration for Level I and LOC training
    • User roles selection and system account sign up guidance
    • Download new System Frequently Asked Questions (FAQs)
    • Review other helpful resources and program supports

     

    REGISTER: Attend Upcoming Training Webinars

    Following up from last week's AssessmentPro overview sessions, the North Dakota PASRR Training team continues it's insightful provider webinar series with several helpful webinars geared to the process questions that you'll need answered to be ready for the 9/27 system migration. Review the details below and register for one of each of the sessions. 

    ➀  Level I & LOC Training  |  Wed, 9/15 - Thu, 9/16 - Fri, 9/17
    These in-depth 90 minute sessions will take you through a deep dive into AP system processes for all things PASRR Level I and Level of Care (LOC). Some key topics will include:

    • How to submit screens
    • Locate outcomes
    • Submit tracking
    • Other important AP topics

    Review the three optional dates/times listed below and register for the one which works best with your schedule. Note: Content will be identical during the three webinars, so you will only need to register for one session. 

    Click below to register:

    After registering, you will receive a confirmation email and a reminder message an hour before the session is scheduled to begin. 

    ➁ AssessmentPro Q&A  |  September 27, 28, 29, 30 + October 1, 5, 6
    Didn't get all your questions answered during the recent AssessmentPro overview webinars? Wondering how to perform a particular system process? We've got you covered with seven upcoming Q&A sessions. Kicking off on go-live day, these helpful webinars are all about answering your toughest questions and ensuring that your team understands how to navigate AssessmentPro and maximize all it's useful tools. Review the dates/times listed below, click the link and select the session(s) that work best with your schedule. Note: Attend as many Q&A sessions as you would like.  

        Click below to register:


    After registering, you will receive a confirmation email and a reminder message an hour before the session is scheduled to begin. 
     

    ACCOUNT SETUP: Identify User Roles + System Sign Up
     
    The system user roles and sign up instructions are important next action items for each provider who will be using the AssessmentPro system. Review a step-by-step breakdown of the process below.


    DEFINE: Choose Your AssessmentPro Role
    Your team should determine all necessary AssessmentPro system users who will need access and choose the appropriate role for each (list shown below). Note: The first users set up should always be the facility's designated AssessmentPro (AP) Administrator, as these individuals are responsible for approving for your other facility users.

    • AP Administrator: Responsible for review & approval of all other facility users. 
    • Clinical User: Any individuals who can begin & submit Level I PASRR screen.
    • Non-Clinical User: Someone who can begin, but can't submit a Level I screen.

    *You can sign up for multiple roles. For example, an AP Administrator can also be a Clinical User.

    CREATE: Sign Up for Your AssessmentPro Account
    After selecting appropriate user role(s), the next step is for all members of your PASRR team to set up their own individual AssessmentPro accounts. Review these critical steps below

    1. Visit AssessmentPro.com > Click New User?
       
    2. Complete Registration Form > Hover over circled i for more info
       
    3. Click Save to proceed > As you enter data into the fields depicted at right and select North Dakota from the State drop-down, an additional field will appear for Facility 

      *Note: If you plan to choose the Administrator role, be sure to select the checkbox under Facility, which says "Request AP Administrator Access"
       
    4. Return to AssessmentPro.com > Enter your Login: Email & Password(UserName will always be your email address)
       
    5. Review User Agreement before first login > Click Log in


    RESOURCES: AssessmentPro Guides

    Several useful resources have been developed to get you up to speed with AssessmentPro and maximizing it's many capabilities. Below are some useful reference guides to help you navigate this new web-based system.


    SUPPORT: North Dakota PASRR Help Desk Contacts

    If you have questions on any of the information shared above or other details about the upcoming 9/27 AssessmentPro system migration, contact the North Dakota PASRR Help Desk at the email or phone number listed below for more information.

    Phone: 833.997.2777
    Email: Ascend-NDPASRR@maximus.com

    Sign up for the North Dakota PASRR Mailing List:
    Do you or someone else on your team need to be added to our email list? Contact us at: 
    Ascend-NDPASRR@maximus.com with the subject line "Please add me to the ND PASRR contact list" and include full name, title, facility name and email address in the body of the message.

     

  • Learn More About AssessmentPro and New PASRR Processes Ahead of September 27th System Transition

    We're now roughly six weeks from the planned September 27 migration to AssessmentPro, for management of PASRR assessments for the State of North Dakota Department of Medical Services Division. As we move toward go-live, one of the ND PASRR Program Team's primary goals is to provide all the necessary training and resources you'll need to be prepared for the transition. Below you'll find some helpful information to explore, including:  

    • Registration details for the 9/01-02 training webinars 
    • Overview of AssessmentPro user roles and next steps for your team
    • Download the Provider Transition Guide

    What's Next? Continue to stay posted for future announcements, covering additional insights into the AssessmentPro system, PASRR process changes, new learning opportunities, and additional training tools and materials.

     

     

    LEARN MORE: Register for Training Opportunities | Sessions Coming on September 1st and 2nd

    Sign up to join the North Dakota PASRR Training team for one of their informative AssessmentPro Webinars - taking place on Wednesday, 9/01 or Thursday, 9/02. Content will be identical for both sessions, so you'll only need to attend one. Topics to be discussed during each two-hour session include:

    • AssessmentPro System Tour
    • What's Changing from Current Processes
    • Understanding User Roles
    • Initiating Your System Registration
    • PASRR Process Overview

    Choose a time/date below that works best with your schedule and click the link to sign up. 

    AssessmentPro Training | 1 pm - 2 pm CT Wednesday, September 1, 2021

    AssessmentPro Training | 10 am - 11 am ET Thursday, September 2, 2020

    *Once registered, you will receive a confirmation email containing more details regarding how to join the webinar and a reminder message an hour before your session is scheduled to begin.
     

    PROCESS PREVIEW: Understanding AssessmentPro User Roles

    After you've begun the training process in the upcoming webinars mentioned above, setting up a facility account in AssessmentPro and choosing appropriate system user roles for your team members will then be two important next steps. Below is a brief preview of the various roles available - the most important of which are AssessmentPro (AP) Administrators. These should be the first accounts to sign up, as these individuals will then review and approve all other users who sign up for system accounts from your facility. 

    AssessmentPro User Roles

    AP Administrator  
    This role must be set up first. Responsible for review and approval of all other facility users. It's recommended that multiple AP Administrators be selected to ensure continuity. 

    Clinical User
    This role applies to individuals who can begin and submit a Level I screen.
     
    Non-Clinical User
    Applies to individuals who can begin but cannot submit a Level I screen.

    *You can sign up for multiple roles. For example, an AP Administrator can also be a Clinical User.

    Action Item: Ahead of the training webinars, begin thinking about who in your team should be set up as AP Administrators and what role(s) you should have. Make sure that everyone involved in the PASRR process is aware that they will need to sign up for a user role once the ND PASRR Training team shares instructions to complete that process.
     

    NEW RESOURCE: Provider Transition Guide

    As you prep for the September 27 launch date, be sure to check out a handy new reference, developed for everyone involved in the PASRR process. The Provider Transition Guide is chock-full of helpful reminders about the AssessmentPro transition, ways to maximize the new system, and tips to help your team successfully navigate this impactful change. Click the link below to review:

    Download the AssessmentPro Provider Transition Guide
     

    SUPPORT: North Dakota PASRR Help Desk Contacts

    If you have questions on any of the information shared above or other details about the upcoming 9/27 AssessmentPro system migration, contact the North Dakota PASRR Help Desk at the email or phone number listed below for more information.

    Phone: 833.997.2777
    Email: Ascend-NDPASRR@maximus.com

    Sign up for the North Dakota PASRR Mailing List:
    Do you or someone else on your team need to be added to our email list? Contact us at: 
    Ascend-NDPASRR@maximus.com with the subject line "Please add me to the ND PASRR contact list" and include full name, title, facility name and email address in the body of the message.

     

  • Learn More About AssessmentPro User Roles and New PASRR Processes Ahead of 9/27 System Transition


    We're now less than two months away from the State of North Dakota Department of Medical Services Division's planned September 27 transition to the AssessmentPro (AP) system for online management of all PASRR Level I screens, Level II evaluations and Level of Care (Level I/LOC) evaluations. There are some critical next steps you and those on your team will need to take to be ready for this important change. We've got you covered on all things AssessmentPro, with several items below to review, including:
     

    Register for 9/01-9/02 Webinars + Future Training Sneak Peek | Review AP System Roles
     


     

    TRAINING: Register for Upcoming September 1-2 Webinars

    North Dakota providers should plan to attend one of the planned Training Webinars listed below. These insightful hour sessions will introduce you to all the basics of our gold standard assessment system, AssessmentPro. During each session, the Maximus ND PASRR Training team will cover a broad range of topics, including: 

    • AssessmentPro System Tour
    • What's Changing From Current Processes
    • Understanding User Roles
    • Initiating Your System Registration 
    • PASRR Process Overview

    Be sure to review the dates/times and register for one of the sessions listed below, then select from the dropdown once on the registration page. Note: The content will be identical during both webinars, so you will only need to register for one session. Click below to register for the webinar that works best for you:
     

    AssessmentPro Training | 1 pm - 2 pm CT Wednesday, September 1, 2021

    AssessmentPro Training | 10 am - 11 am ET Thursday, September 2, 2020


    After registering, you will receive a confirmation email and a reminder message an hour before the session is scheduled to begin. 

    WHAT'S NEXT? Additional Trainings Planned

    Details will be shared in the weeks ahead for additional training sessions planned for the ND provider community including a deep dive into completing a Level I and Level of Care (Level I/LOC), as well as some pre-launch AssessmentPro Summary sessions.
     

    ACCOUNT SETUP: Choosing Your AssessmentPro Role
     
    Your team should determine all necessary AssessmentPro system users who will need access and choose the appropriate role for each (list shown below). Note: The first users set up should always be the facility's designated AP Adminstrators, as these individuals are responsible for approving for your other facility users.

    • AP Administrator: Responsible for review and approval of all other facility users. 
    • Clinical User: Any individuals who can begin and submit a Level I PASRR or LOC (Level I/LOC) screen.
    • Non-Clinical User: Someone who can begin, but cannot submit a Level I screen.

    *You can sign up for multiple roles. For example, an AP Administrator can also be a Clinical User.

    WHAT'S NEXT? User Sign Up Instructions

    In the next communication, we'll share a preview of the process to select and create your new AssessmentPro user account - an important topic which will also be covered in the webinar sessions listed above. 
     

    SUPPORT: North Dakota PASRR Help Desk Contacts

    If you have questions on any of the information shared above or other details about the upcoming 9/27 AssessmentPro system migration, contact the North Dakota PASRR Help Desk at the email or phone number listed below for more information.

    Phone: 833.997.2777
    Email: Ascend-NDPASRR@maximus.com

  • ND PASRR: Attend Today's Webinar + Review Process Changes + Training Preview

    As plans continue moving forward for North Dakota PASRR's September 27 transition to the AssessmentPro (AP) system for assessment management, the program support team's most critical goal is to ensure that the state's provider community is fully prepped for the change with all the necessary training and support resources you will need for success. With that in mind, continue reading below to learn more about critical next steps including:

    • Attend today's PASRR/Level of Care 101 webinar
    • Process change reminders and benefits of AP migration
    • Preview dates for upcoming September learning opportunities

    Also, check out an important reminder about the recent transition to a hybrid assessment model which took place on July 21 and details on adding members of your team to the ND PASRR mailing list.

    Sign up for the North Dakota PASRR Mailing List
    Do you or someone else on your team need to be added to our email list? Contact us at: Ascend-NDPASRR@maximus.comwith the subject line "Please add me to the ND PASRR contact list" and include full name, title, facility name and email address in the body of the message.

     

     


    FINAL REMINDER: Attend PASRR/Level of Care 101
    2 p.m. CT Today, July 28


    Be sure to join the ND PASRR Training team for the first of their new PASRR and AssessmentPro system learning events planned ahead of the September 27 system migration. These informative sessions kick off later Today, July 28 at 2 p.m. CT with PASRR/Level of Care 101. This hour-long session will provide a broad overview of all the key steps in the process. Click the link below to sign up for this helpful webinar:

                 PASRR/Level of Care 101 | 2 p.m. - 3 p.m. CT Today, 7/28/21


    PROCESS: What Changes Can I Expect with AssessmentPro? 

    The most important reason behind the advanced tools and features in AssessmentPro is the generation of assessments that paint a more well-defined picture of each individual's service needs. From the North Dakota providers perspective, there will be an updated user interface but only be a few changes to their existing PASRR workflow, including several beneficial updates from the current system:

    1. Simplified Processes
      Providers who work for multiple facilities will only need one AssessmentPro login to access the system. You will simply toggle to the appropriate facility as necessary.
       
    2. Digital Upload of Documents
      Submission of materials becomes easier, with the option to digitally upload documents directly into the system instead of the currently required fax process.
       
    3. Printing Letters
      AssessmentPro allows the option to easily print letters for individual/guardian/physician and hand out to them. 
       
    4. Expanded Resources
      Providers will have access to a large array of detailed system training guides, recordings, and other support materials behind the AssessmentPro system login.
       

    NEXT STEPS: New Learning Opportunities Planned
     

    In the final few weeks ahead of the AssessmentPro migration, the ND PASRR training team will offer a comprehensive webinar series covering a wide range of topics to make sure your facility is ready to begin using the system on day one. These planned sessions include:
     

    Transition Training | September 1 - 2
    These sessions will focus on what is changing, an overview tour of AssessmentPro, understanding the various system roles available, and how to initiate your user registration. 
     

    Completing of Level I & LOC | September 15, 16, 17
    Attendees will walkthrough completing a Level I and Level of Care (LOC) - including how to submit screens, locate outcomes, submit tracking, and other important points of AssessmentPro.
     

    AssessmentPro Pre-Launch Summary | September 22 - 23
    This informative session will cover several key topics including a review of AssessmentPro roles, system registration, tour of features, submitting screens and tracking, as well as a walkthrough of all available support resources. 
     

    REMINDER: Hybrid PASRR Assessment Model Now in Place

    As shared in a recent communication, the North Dakota PASRR program transitioned on July 21 to a hybrid assessment model, which includes the option of completing assessments in-person. Decisions on assessment format, either in-person or virtual - performed through HIPAA-compliant Zoom account, are determined by the preference of each facility on a case-by-case basis and are scheduled to began on Wednesday, July 21.
     

    What to expect with an in-person assessment

    Assessors are taking the necessary steps to prepare for this transition in the safest manner possible, relying on CDC guidelines and best practices. 

    • Assessors will call in advance to arrange the in-person visit.
    • Steps to be taken include the stringent use of Personal Protective Equipment (PPE) during each visit.
    • Assessors will work directly with the Maximus support team to submit health assessment forms on any days where an in-person interview is planned.
       

    SUPPORT: North Dakota PASRR Help Desk Contacts

    If you have questions on any of the information shared above or other details about the upcoming 9/27 AssessmentPro system migration, contact the North Dakota PASRR Help Desk at the email or phone number listed below for more information.

    Phone: 833.997.2777
    Email: Ascend-NDPASRR@maximus.com

  • Quarterly Newsletter - Hybrid Assessment Model to Begin 7/21 | Be Ready for the 9/27 AssessmentPro System Implementation - Review Next Steps & Register for PASRR Training

    After more than a year of completing virtual assessments due to the COVID-19 pandemic, the North Dakota PASRR program will transition to a hybrid assessment model, which includes the option of completing assessments in-person. Decisions on assessment format, either in-person or virtual - performed through HIPAA-compliant Zoom account, will be determined by the preference of each facility on a case-by-case basis and are scheduled to begin Wednesday, July 21.

    What to expect with an in-person assessment
    Assessors are taking the necessary steps to prepare for this transition in the safest manner possible, relying on CDC guidelines and best practices. 

    • Assessors will call in advance to arrange the in-person visit.
    • Steps to be taken include the stringent use of Personal Protective Equipment (PPE) during each visit.
    • Assessors will work directly with the Maximus support team to submit health assessment forms on any days where an in-person interview is planned.

    Have questions about this process change? Please contact the North Dakota PASRR Help Desk team for assistance:

    Email: Ascend-NDPASRR@maximus.com
    Phone: 833.997.2777

    The North Dakota DHS Medical Services Division is taking important next steps to continue improving this PASRR process for the vulnerable populations we serve with the upcoming migration to the web-based AssessmentPro (AP) system, planned for September 27

    As we move toward this impactful change, you can expect to receive numerous communications covering timely transition updates, learning opportunities, and helpful resources. Be sure to explore the details listed below, including the following important topics and a snapshot of upcoming milestones.

    Register for 7/28 PASRR Training | System Benefits | Next Steps Preview
     



     

    TRAINING: PASRR / Level of Care 101 | 2 p.m. CT Wed, 7/28
     
    The ND PASRR Training team has you covered in the weeks leading up to the AssessmentPro migration with a broad range of informative webinars covering topics that will help ensure that your facility is ready to begin using the system on day one. 

    Join them for the first session, PASRR/Level of Care 101 at 2 p.m. CT on Wednesday, July 28th. This insightful, hour-long session will provide a broad overview of all key steps in the process. Click the link below to sign up for this helpful webinar:

    PASRR/Level of Care 101 | 2 p.m. - 3 p.m. CT Wednesday, 7/28/21
     

    REMINDER: AssessmentPro System Benefits

    As shared in a previous communication, the driving force behind this upcoming system change is to positively impact those we serve. Once in place, the tools and features built into AssessmentPro will result in assessments that paint a more well-defined picture of each individual's service needs.

    For North Dakota providers, only a few changes will take place to their existing PASRR processes while bringing several benefits for system users, including:

    1. Simplified Processes
      Providers who work for multiple facilities will only need one AssessmentPro login to access the system. You will simply toggle to the appropriate facility as necessary.
    2. Digital Upload of Documents
      Submission of materials becomes easier, with the option to digitally upload documents directly into the system instead of the currently required fax process.
    3. Printing Letters
      AssessmentPro allows the option to easily print letters for individual/guardian/physician and hand out to them. 
    4. Expanded Resources
      Providers will have access to a large array of detailed system training guides, recordings, and other support materials behind the AssessmentPro system login.
       

    NEXT STEPS: Understanding AssessmentPro User Roles
     
    Stay tuned for future communications where you'll get insights into the various types of AssessmentPro user roles and choosing the correct account for everyone on your team who's involved in the PASRR process. Additional training opportunities and support resources will also be shared in the weeks ahead.
     

    SUPPORT: North Dakota PASRR Help Desk Contacts

    Is there someone else on your team who's involved with the PASRR process and should receive AssessmentPro migration updates? They can be added to the mailing list by emailing the ND PASRR Help Desk with the subject line, Add me to the ND PASRR contact list.

    Phone: 833.997.2777
    Email: Ascend-NDPASRR@maximus.com

  • System Transition to AssessmentPro Announced for 9/27 | Prepare Your Facility for This Change - Register for 7/28 Training

    As shared in the recent Quarterly PASRR Newsletter, the State of North Dakota - DHS Medical Services Division has made the decision to migrate from its current system processes for Preadmission Screening and Resident Review (PASRR) submissions over to the web-based AssessmentPro system. Already making an impact in other PASRR assessment management programs across the country, AssessmentPro is currently targeted for a September 27th launch date. 

    Developed with strict adherence to state and federal compliance guidelines, this gold standard tool will bring some important changes to the PASRR program. Over the next several months, we will be sharing all the process updates, training opportunities, and resource materials needed to prepare you for launch, including:

    • AssessmentPro benefits
    • PASRR/Level of Care 101 registration info
    • Next steps in the system migration
    • North Dakota PASRR Help Desk contacts

    Continue reading below to learn more about this important transition and what it will mean for you and those we serve across the state.

    As we move through the transition, here's a helpful progress tracker spotlighting key project milestones. It will continue to be included in future communications as a helpful, at-a-glance view of where we are in the process.

     

     

     

    BENEFITS: A Closer Look at AssessmentPro
     
    A key reason for the upcoming system change is to benefit those we serve, resulting in assessments that paint a more well-defined picture of each individual's service needs.

    While AssessmentPro brings expanded options and a more intuitive, streamlined package, North Dakota providers will only see minimal changes to their existing PASRR Level I and Level II processes. Below are a couple of the primary benefits for providers and other system users.

    1. Simplified Processes
      Providers who work for multiple facilities will only need one AssessmentPro login to access the system. You will simply toggle to the appropriate facility as necessary

    2. Digital Upload of Documents
      Submission of materials becomes easier, with the option to digitally upload documents directly into the system instead of the currently required fax process.

    3. Printing Letters
      AssessmentPro allows the option to easily print letters for individual/guardian/physician and hand out to them. 

    4. Expanded Resources
      Providers will have access to a large array of detailed system training guides, recordings, and other support materials behind the AssessmentPro system login.
       

    REGISTER: PASRR / Level of Care 101 | 2 p.m. CT Wed, 7/28

    Ahead of the planned AssessmentPro transition, the ND PASRR training team will be offering several webinars covering a wide range of topics to ensure that your facility is ready to begin using this new online system on day one. The first session is PASRR/Level of Care 101 at 2 p.m. CT on Wednesday, July 28th. This insightful, hour-long session will provide a broad overview of all key steps in the process. Click the link below to sign up for this helpful webinar:


    NEXT STEPS: Bringing the Pieces Together
     
    Keeping you informed will remain a vital responsibility for the North Dakota PASRR team at Maximus throughout the transition process. As more details become available in the coming weeks, we will continue to reach out with updates as we move toward the September 27th AssessmentPro migration - sharing timely updates, learning opportunities, as well as more instructional details on process changes and new support resources.  
      
    We appreciate your continued partnership, feedback, and most importantly, the critical role you play in the assessment process for the thousands of individuals positively impacted by these programs each year.


    SUPPORT: North Dakota PASRR Help Desk Contacts

    Phone: 833.997.2777
    Email: Ascend-NDPASRR@maximus.com

  • Quarterly Newsletter: Updates on Upcoming 9/27 AssessmentPro Migration + Potential Return to In-Person Assessing | HIPAA Compliance Reminder

    In this latest edition of the North Dakota PASRR Quarterly Newsletter we cover several important topics that state providers may find useful. These include some updates and upcoming webinar about the planned September 27th PASRR transition to the AssessmentPro system and a likely return to face-to-face assessments coming later this year, as well as a best practice reminder on the importance of providing accurate mailing address information to help ensure protection of PHI.
     

    COMING SOON: AssessmentPro System Migration

    As shared in our Winter Quarterly Newsletter, the North Dakota DHS Medical Services Division has made the decision to migrate from its current system processes for PASRR submissions over to the web-based AssessmentPro system. Already making an impact in other PASRR assessment management programs across the country, AssessmentPro is planned for a September 27th launch date. 
     
    Developed with strict adherence to state and federal compliance guidelines, this gold standard tool will bring some important changes to the PASRR program. Over the next several months, we will be sharing all the process updates, training opportunities and resource materials needed to prepare you for launch, including:

    • Next steps in the system transition
    • AssessmentPro benefits
    • Preview of upcoming learning sessions

    Next steps: Stay tuned for an announcement later this month with topics and registration details on an upcoming PASRR/Level of Care 101 Webinar planned for July 28th
     

    UPDATE: Return to Face-to-Face Assessments

    The State of North Dakota is looking at a potential return to in-person interviews as an option for PASRR assessments later in 2021 as well. Additional details will be provided once an official transition date has been finalized. 
     

    HIPAA REMINDER: Address Accuracy Critical to Compliance 
      
    Did you know that PASRR has required mailings as a critical part of the process of getting individuals the services they need? Maximus relies on the submitter who initiated the screen to provide the correct mailing addresses for recipients, guardians, and when applicable, attending physicians. Maximus may be required to issue multiple surface mail notices at various points in the process - from the date of the decision to one business day from the decision.

    The submitter plays a crucial role in protecting an individual's PHI from potential breaches. Entering correct and current mailing address information is one of the most important ways that a Provider can help ensure HIPAA compliance as each person is stewarded through the required PASRR documentation process.
     

    SUPPORT: North Dakota PASRR Help Desk Contacts

    Phone: 833.997.2777
    Email: Ascend-NDPASRR@maximus.com

  • Quarterly Newsletter: PASRR System, AssessmentPro, Coming Later in 2021 | New FAQs | Resource Reminders

    For the North Dakota PASRR Newsletter for Winter 2021, we cover several important topics that are critical for providers - including an exciting announcement about changes coming to the PASRR process in the months ahead. Be sure to review these updates and reminders shown below, which include: 

    • Sneak Peek: New PASRR system, AssessmentPro, coming soon
    • FAQs: Frequently Asked Questions to the Help Desk
    • Support: ND PASRR Training Resources
    • Questions? Contact the Help Desk
       

    SNEAK PEEK: New PASRR System, AssessmentPro, Coming Later in 2021!

    North Dakota's Department of Human Services (DHS) will be partnering with Maximus to move to the Maximus-developed online platform, AssessmentPro, for its PASRR assessments management later this year. As we move toward the launch of this industry leading system, we will keep the ND provider community and other PASRR stakeholders connected throughout the transition process, with migration updates and helpful resources. Stay tuned in the coming weeks for more information on next steps, including:

    • Process Guides: Understand what's changing, with a helpful overview of AssessmentPro processes and procedures
    • System Benefits: Walkthrough of the positive impact this new tool can have for the provider community and most importantly, those we serve together across North Dakota
    • Account Registration: Step-by-step instructions to create your new account for the new system
    • Learning Opportunities: Dates and registration details for training webinars
       

    FAQs: Frequently Asked Questions to the Help Desk

    Q: I forgot to add (or later discovered) a person's mental health diagnosis for a level I that has already been approved. Can you add the diagnosis for me? 
    A: If the level I PASRR screen has already been approved/reviewed, the Maximus clinician cannot edit the diagnoses. You will need to submit a new level I to reflect any additional diagnoses that are either newly diagnosed or newly reported. 

    Q: When do I need to submit a status change level I for a nursing facility resident? 
    A: A true status change (for PASRR) would be a new PASRR level II diagnosis (such as new major mental illness/ID, etc.) *or* new psych symptoms (this could be just psych symptoms or could be psych symptoms requiring a new psych admission). If these situations occur, a new level I should be submitted.

    Q: Do I need to do a new level I and/or LOC when a person is transferring from one NF to another NF? 
    A: Nursing Facility (NF) to NF transfer would only require a new PASRR level I screen if there is a status change in mental health noted. NF to NF transfer would only require a new LOC if the prior LOC approval was done more than 90 days ago.

    Q: When a person applies to Medicaid what screen do I submit to Maximus? 
    A: For NF residents who are Medicaid pending, a new LOC is needed. The LOC should be submitted every 90 days while Medicaid remains *pending.* You do NOT need to do a new level I PASRR screen for Medicaid pending status.

    Q: I am trying to submit a screening, and at the current location the box is pink and will not let me proceed without putting something in there, what do I do?
    A: There is a drop-down menu that allows you to select a blank box to continue. If not selected, it will not allow you to proceed in submitting the screening.

    Q: Which I need assistance with setting up users in the system (user access to submit screenings), what do I do? 
    A: There are instructions on the Maximus website for completing this under Resources.

    Q: How do I request a copy of a screen completed? 
    A: If a tracking request is submitted, there will be an option to select if you would like to receive the screen information via fax.
     

    SUPPORT: ND PASRR Training Resources

    Whenever you have a referral or assessment process question, be sure to reference the ND PASRR Tools and Resources site, which contains numerous training videos, guides and manuals. 

    In the months ahead, stay tuned for a number of new training webinars and support materials coming your way, ahead of the planned AssessmentPro transition.


    QUESTIONS? North Dakota PASRR Help Desk Contacts

    Phone: 833.997.2777
    Email: Ascend-NDPASRR@maximus.com
    Web: https://maximusclinicalservices.com/svcs/north_dakota