Maine ASA

Tools and Resources

Maximus has been contracted to partner with the State of Maine’s Department of Health and Human Services, through the Office of Aging and Disability (OADS), as manager of its Statewide Assessing Services. This single Assessing Services Agency (ASA) Program will encompass a series of programs, including:

    Long Term Care (LTC), ABI, ORC, ICF/IDD, GPU

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Contact the help desk
Phone, Fax & Email

833.525.5784

844.356.7500

Ask-MaineASA@maximus.com

Maine-ASA@maximus.com

Business Hours

8:00 am - 5:00 pm EST, M-F

Announcements

  • Maine ASA - Provider Newsletter: Listen to Recent Clinical Presentation | Review Helpful Program Resources | Register for January 4 Provider Webinar

    LEARNING OPPORTUNITY: Listen to Maine ASA Annual QIO Clinical Presentation – Traumatic Brain Injury

    The Maine ASA team held its Annual QIO Clinical Presentation on October 26. This session was presented by Dr. Emese Simon, MD, FAAPMR, DipABLM, the Medical Director of Physical Rehabilitation at the Maine General Medical Center in Augusta, ME. Bringing 20+ years of experience in rehabilitation and neurological disorders, her presentation covered an informative overview of traumatic brain injury with insights into best practices and recommendations for care. 

    Click here to listen to the ME ASA Annual QIO Clinical Presentation: Traumatic Brain Injury | 66:25 mins


    RESOURCES: Explore Program Support Guides

    ASA Satisfaction Survey - UPDATED

    ASA - Frequently Asked Questions

    PASRR - Glossary of Terms

    State Requirements for PASRR 


    REGISTER: Upcoming Provider Training | Wednesday, January 4 at 12 p.m. ET

    Be sure to register for an insightful Provider Training session taking place on Wednesday, January 4 at 12:00 p.m. ET. During this brief 30-minute webinar, the Maximus Maine team will cover how to set up an account in AssessmentPro, how access that account, and complete Level I screens.

    The team will also take questions as time allows. Feel free to send questions ahead of time to: MEASAPASRR@maximus.com

    Click here to register in advance for the Provider Training | 12 p.m. ET Wednesday, January 4 


    ASK MAINE ASA: Reach Out to the Maine Help Desk with Questions or Suggestions

    Do you have questions about any of the programs managed through the Maine Assessing Services Agency (ASA)? Would you like to request a specific topic to be covered in a future edition of the Quarterly Newsletter or maybe in an upcoming program webinar? Don't hesitate to reach out to us at Ask-MaineASA@maximus.com
     

    SUPPORT: Your Maine ASA Help Desk Contacts

  • Maine ASA - Quarterly Newsletter: Helpful Provider Updates and Reminders

    RESOURCE: Updated Escalation Tree on Tools & Resources Site

    The Maine ASA Escalation Tree has been updated with additional support information, which has been posted to the Tools & Resources site. Click the link below to download a copy of this important contact resource.


    ASK MAINE ASA: Reach Out to Maine Help Desk with Questions or Suggestions
     
    Do you have questions about any of the programs managed through Maine Assessing Services Agency (ASA)? Would you like to request a specific topic you would like to see covered in a future edition of the Quarterly Newsletter or maybe in an upcoming program webinar? Don't hesitate to reach out to us at Ask-MaineASA@maximus.com
     

    SUPPORT: Your Maine ASA Help Desk Contacts

    Sign up for our Mailing List: Are you or someone on your team not on our email list? Contact us at: Ask-MaineASA@maximus.com with the subject line "Please add me to the ME ASA contact list" and include full name, title, facility/organization name and email address in the body of the message. All team members requiring access to the contact list can be included in one email request. 
     

     

  • Maine ASA - Referral Process Update Regarding Supporting Documentation

    The Maine ASA program requires certain documents from the submitting facility to proceed with an assessment. These items include:

    • Face sheet 
    • Guardianship documentation
    • History and physical or discharge summary
    • Current MD orders
    • MD progress note for previous 72 hours
    • Nurse’s note for previous 72 hours
    • Active medication summary- include date/time prn’s received in the for the last 7 days (e.g. sliding scale insulin)
    • Initial therapy evaluation (PT, OT, ST)
    • (if currently receiving therapy) Progress notes for last 3 visits, treatment administration records for the last 7 days (include oxygen, wound care, tube feedings, IV’s)
    • CNA documentation of ADLs (activities of daily living) needs for previous 7 days


    Effective beginning from September 13, 2021 through December 31, 2021, a new temporary process change is in place for the Maine ASA program. 
     
    When preparing for an assessment, the assigned RN Assessor will make three (3) telephone call attempts to facilities for needed documents. 

    • First call attempt: Performed 24 hours of the referral or the last business day prior to assessment due date 
       
    • Second call attempt: Performed on the assessment due date 
       
    • Third call attempt: Performed the next business day following the assessment due date.  


    If documents are not received by 5:00 p.m. ET on the next business day following the third call, the assessment will be cancelled in MeCare. The facility will be required to submit a new referral if determined the assessment is still necessary. Please note:

    • If the original referral was not a late referral - The new referral will not be listed as “late and eligibility will be back-dated. 
       
    • If the original referral was a late referral - The new referral will be listed as “late” and eligibility will be the date of the assessment.