Tools and Resources
Maximus has been contracted to partner with the State of Maine’s Department of Health and Human Services, through the Office of Aging and Disability (OADS), as manager of its Statewide Assessing Services. This single Assessing Services Agency (ASA) Program will encompass a series of programs, including:
Long Term Care (LTC), ABI, ORC, ICF/IDD, GPU
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8:00 am - 5:00 pm EST, M-F
Announcements
- Maine ASA - Provider Newsletter: Listen to Recent Clinical Presentation | Review Helpful Program Resources | Register for January 4 Provider Webinar
LEARNING OPPORTUNITY: Listen to Maine ASA Annual QIO Clinical Presentation – Traumatic Brain Injury
The Maine ASA team held its Annual QIO Clinical Presentation on October 26. This session was presented by Dr. Emese Simon, MD, FAAPMR, DipABLM, the Medical Director of Physical Rehabilitation at the Maine General Medical Center in Augusta, ME. Bringing 20+ years of experience in rehabilitation and neurological disorders, her presentation covered an informative overview of traumatic brain injury with insights into best practices and recommendations for care.
Click here to listen to the ME ASA Annual QIO Clinical Presentation: Traumatic Brain Injury | 66:25 mins
RESOURCES: Explore Program Support GuidesASA Satisfaction Survey - UPDATED
ASA - Frequently Asked Questions
REGISTER: Upcoming Provider Training | Wednesday, January 4 at 12 p.m. ETBe sure to register for an insightful Provider Training session taking place on Wednesday, January 4 at 12:00 p.m. ET. During this brief 30-minute webinar, the Maximus Maine team will cover how to set up an account in AssessmentPro, how access that account, and complete Level I screens.
The team will also take questions as time allows. Feel free to send questions ahead of time to: MEASAPASRR@maximus.com
Click here to register in advance for the Provider Training | 12 p.m. ET Wednesday, January 4
ASK MAINE ASA: Reach Out to the Maine Help Desk with Questions or SuggestionsDo you have questions about any of the programs managed through the Maine Assessing Services Agency (ASA)? Would you like to request a specific topic to be covered in a future edition of the Quarterly Newsletter or maybe in an upcoming program webinar? Don't hesitate to reach out to us at Ask-MaineASA@maximus.com.
SUPPORT: Your Maine ASA Help Desk Contacts
- Email: Ask-MaineASA@maximus.com
- Phone: 833.525.5784
- Maine ASA - Quarterly Newsletter: Helpful Provider Updates and Reminders
RESOURCE: Updated Escalation Tree on Tools & Resources Site
The Maine ASA Escalation Tree has been updated with additional support information, which has been posted to the Tools & Resources site. Click the link below to download a copy of this important contact resource.
ASK MAINE ASA: Reach Out to Maine Help Desk with Questions or Suggestions
Do you have questions about any of the programs managed through Maine Assessing Services Agency (ASA)? Would you like to request a specific topic you would like to see covered in a future edition of the Quarterly Newsletter or maybe in an upcoming program webinar? Don't hesitate to reach out to us at Ask-MaineASA@maximus.com.
SUPPORT: Your Maine ASA Help Desk Contacts
- Email: Ask-MaineASA@maximus.com
- Phone: 833.525.5784
Sign up for our Mailing List: Are you or someone on your team not on our email list? Contact us at: Ask-MaineASA@maximus.com with the subject line "Please add me to the ME ASA contact list" and include full name, title, facility/organization name and email address in the body of the message. All team members requiring access to the contact list can be included in one email request.
- Maine ASA - Referral Process Update Regarding Supporting Documentation
The Maine ASA program requires certain documents from the submitting facility to proceed with an assessment. These items include:
- Face sheet
- Guardianship documentation
- History and physical or discharge summary
- Current MD orders
- MD progress note for previous 72 hours
- Nurse’s note for previous 72 hours
- Active medication summary- include date/time prn’s received in the for the last 7 days (e.g. sliding scale insulin)
- Initial therapy evaluation (PT, OT, ST)
- (if currently receiving therapy) Progress notes for last 3 visits, treatment administration records for the last 7 days (include oxygen, wound care, tube feedings, IV’s)
- CNA documentation of ADLs (activities of daily living) needs for previous 7 days
Effective beginning from September 13, 2021 through December 31, 2021, a new temporary process change is in place for the Maine ASA program.
When preparing for an assessment, the assigned RN Assessor will make three (3) telephone call attempts to facilities for needed documents.- First call attempt: Performed 24 hours of the referral or the last business day prior to assessment due date
- Second call attempt: Performed on the assessment due date
- Third call attempt: Performed the next business day following the assessment due date.
If documents are not received by 5:00 p.m. ET on the next business day following the third call, the assessment will be cancelled in MeCare. The facility will be required to submit a new referral if determined the assessment is still necessary. Please note:- If the original referral was not a late referral - The new referral will not be listed as “late and eligibility will be back-dated.
- If the original referral was a late referral - The new referral will be listed as “late” and eligibility will be the date of the assessment.
Resources
Guides & Forms
- Maine ASA Fillable MED Referral Form
- Maine ASA Medical Eligibility Request Form
- Maine ASA Physician Office Referral Form
- Maine ASA Medical Referral Instructions
- Maine ASA Glossary of Terms - Updated 6.22.21
- Maine ASA - FAQs
- Maine ASA - LTC FAQs - Added 8.18.21
- Maine ASA - Escalation Tree - UPDATED 1.20.22
Education & Training
- Maine Assessing Services Introduction - Avesta Housing (Recording)
- ME ASA - Stakeholder Call 03.01.21 (Recording) - *Contact Help Desk for Access
- ME ASA - 05.21.20 Webinar - Completing the Medical Eligibility Form (Slides)
- ME ASA - 05.21.20 Webinar - Completing the Medical Eligibility Form (Recording) - *Contact Help Desk for Access
- ME ASA - Stakeholder Call 05.15.20 – PASRR COVID-19 Presentation (Slides)
- ME ASA - Stakeholder Call 05.15.20 – PASRR COVID-19 Presentation (Recording) - *Contact Help Desk for Access
- ME ASA - Stakeholder Call 10.01.19 - Operations Update & PASRR Overview (Slides)
- ME ASA - Stakeholder Call 10.01.19 - Operations Update & PASRR Overview (Video)