We partner with the State of Illinois Department of Healthcare and Family Services (HFS) to manage the assessment process for all individuals indicating preference for placement in a Supportive Living Program (SLP) setting. This process includes electronic submission of enhanced OBRA-I in the AssessmentPro assessment management system for SLPs. This support includes the use of the AssessmentPro system feature, PathTracker+, which assists in the creation of timely and accurate census reporting.
Stay connected to important program updates and helpful program resources. Reach out with general questions using the appropriate Help Desk contact email shown below. If you or members of your team would like to be added to one of the Maximus – Illinois contact lists, include full name, title, facility/organization name, and email address in the body of the message.
General assistance: ILHelpDesk@maximus.com
SLP assistance: ILSLP@maximus.com
Care Coordination Units (CCU) specific questions: ILCCU@maximus.com
After exploring the resources linked below the Announcements section, do you have a specific inquiry? Choose one of the options below to send a quick request to the Help Desk. Simply click the correct link, add the necessary details into the body of the message, and send.
SLP Support:
SLP Provider Training Checklist
SLP AssessmentPro Training | Recording - 58:39 mins
SLP Initial Screen - Form Example
Please Add to the SLP Contact List
CCU Support:
Password for CCU Training Checklist Needed
CCU User Registration Assistance Needed
Determination of Need (DON) Referral Assistance Needed
Document Upload Needed
AssessmentPro (AP) - System Support:
AssessmentPro – Access Coordinator (Admin Role) Approval Needed
AP User Registration Assistance Needed
My Facility is Not Found in the AP Facility List | Include the following information in the body of the message:
- Facility NPI or TIN
- Facility Type – Hospital, Nursing Facility, SLP, SMHRF, State Agency, etc.)
- Address – City, State, Zip, County
- Point of Contact – Full Name + Email + Phone