We partner with the State of Illinois Department of Healthcare and Family Services (HFS) to manage the assessment process for Preadmission Screening and Resident Review (PASRR) Level I screens and completing Level II Serious Mental Illness (SMI) assessments for individuals applying to, or residing in, Medicaid-certified nursing facilities.
The federally mandated PASRR screening and assessment are used to determine whether the nursing facility is the appropriate placement for individuals with mental illness, intellectual disabilities, or developmental disabilities. PASRR also works as a critical function to help match individuals with the care and services they need.
Stay connected to important program updates and helpful program resources. Reach out with general questions using the appropriate Help Desk contact email shown below. If you or members of your team would like to be added to one of the Maximus – Illinois contact lists, include full name, title, facility/organization name, and email address in the body of the message.
General assistance: ILHelpDesk@maximus.com
PASRR assistance: ILPASRR@maximus.com
After exploring the resources linked below the Announcements section, do you have a specific inquiry? Choose one of the options below to send a quick request to the Help Desk. Simply click the correct link, add the necessary details into the body of the message, and send.
PASRR Support:
Password for Training Checklist Needed
PathTracker Census Assistance Needed
Please Add to the PASRR Contact List
AssessmentPro (AP) - System Support:
AssessmentPro – Access Coordinator (Admin Role) Approval Needed
AP User Registration Assistance Needed
My Facility is Not Found in the AP Facility List | Include the following information in the body of the message:
- Facility NPI or TIN
- Facility Type – Hospital, Nursing Facility, SLP, SMHRF, State Agency, etc.)
- Address – City, State, Zip, County
- Point of Contact – Full Name + Email + Phone
Are you a Qualified Mental Health Professional with behavioral health experience interested in becoming an Independent Contractor with the IL PASRR program? Contact our Recruiting team to learn more: Recruiting@maximus.com.
If you are interested in direct hire employment opportunities within the IL PASRR program or other Maximus clinical programs, please visit the Maximus Clinical site.