To be added to the Illinois Outreach and Transitional Assessments email distribution list, email a request to ILOA@maximus.com with the subject line: “Please add my email to the IL OA Contact List.” This communication should include your name, title, agency/facility, email address, and contact phone number.
The Illinois Outreach and Transitional Assessments Tools & Resources page has have training materials accessible for review. Individual system usage questions can also be fielded to the Illinois Outreach and Transitional Assessments Help Desk team at ILOA@maximus.com.
If you forgot your username and password, contact the Illinois Outreach and Transitional Assessments Help Desk by phone: 833.727.7745 or email to: ILOA@maximus.com.
If you need to register as a new user, please go to AssessmentPro.com and click New User. If you have forgotten your password, click the forgot password button.
The Help Desk is available 7 days a week, 8 a.m. to 8 p.m. CT. All support resources are always available for review through AssessmentPro and the Illinois Outreach and Transitional Assessment Tools and Resources page.
Some training materials on the Illinois Outreach and Transitional Assessments Tools & Resources page are password protected. If you see a "lock" icon next to a particular item, take the following steps to open it:
Outreach ensures that Class Members have the opportunity to receive complete and accurate information regarding their rights to live in community-based settings and/or to receive community-based services and the available options and opportunities for doing so. Outreach provides this information to Class Members and gives them the opportunity to make a choice about whether they would like to continue to explore living in a community-based setting. Class Members who express interest in moving back to the community proceed to the next step of Transitional Assessment.
All individuals residing in a Cook County nursing facility for 60 days or longer will receive outreach, with the exception of those individuals for whom Maximus has confirmed the presence of Major Neurocognitive Disorder. All individuals residing in a Specialized Mental Health Rehabilitation Facility (SMHRF) for 60 days or more will receive Outreach.
Transitional Assessments are completed for all Class Members who decide during outreach to explore moving to the community. The Transitional Assessment gathers information about the Class Member’s individualized needs, risks, strengths, and preferences so that an individualized Service Plan can be created to help the person plan for community transition.
After completion of a Transitional Assessment, a referral is made to a transition program, either the Comprehensive Class Member Transition Program (operated by “Prime” agencies contracted by the Illinois Department of Human Services) or the Community Transition Initiative (operated by Medicaid managed care organizations [MCOs] under contract with the Illinois Department of Healthcare and Family Services). The transition entity is then responsible for working with the Class Member to develop a service plan.
Transitional Assessments will identify individual needs and recommendations. The assessments will not judge whether or not an individual can transition to the community. Instead, outcomes will be used to indicate the level of support needed to facilitate community reintegration. Individuals with higher intensity needs will receive an outcome of Referral for Transitional Planning & Services with Higher Support Needs. Individuals without higher intensity needs will receive an outcome of Referral for Transitional Planning & Services. Outcomes will be visible to the transition entity when the referral is received.
