Delaware Preadmission Screening and Resident Review (PASRR)

FAQs

For questions regarding the status of a review, sign into your Maximus AssessmentPro system account and check your two-week history. For difficulties associated with on-line submissions, assistance with logging in, becoming a Web-Administrator, questions about a pending Level I Screen, or other general questions, contact the Delaware PASRR Help Desk at:

83.DEL.PASRR (833.357.2777) or by email: DEPASRR@maximus.com.

To be added to the Delaware PASRR email distribution list, email a request to DEPASRR@maximus.com with the subject line: “Please add my email to the DE PASRR Contact List.” This communication should include your name, title, agency/facility, email address, and contact phone number.

Contact your facility’s web supervisor to obtain your username and password. If you are the Administrator and forgot your username and password, contact the DE PASRR Help Desk by phone: 83.DEL.PASRR or email to: DEPASRR@maximus.com.

If you need to register as your facility’s first web Administrator, contact the DE PASRR Help Desk.

The state’s preference is that the submitter is someone who knows the individual best. A non-clinical person can enter some of the information ie.) demographics. However, someone with the proper degree/accreditations would be needed for final submission.

The MCO, the admitting NF or the State of Delaware PreAdmission Screening RN if applying for long term care Medicaid would be responsible for submission in cases of a from home admission. 

If there are no indicators that additional review is required, you should receive an immediate web reviewed approval. If a clinical review is required, you will receive an approval within 8 business hours of your referral, if or once all information is received. Keep in mind that if additional information is required, the review is placed on hold until the information is received; therefore, it is vital that you submit all requested information as to not create any undue delays in processing the review. 

A Level I screen must be completed in the following circumstances:

  • When an individual is being newly admitted to a Medicaid Certified Nursing Facility – a Nursing Facility Applicant; When a NF resident has an expiring time-limited approval (e.g., a Short Term Approval or the following Categorical Approvals which all have time limited stays associated with them: Convalescent Care (60 Days), Respite (Up to 14 Days), Terminal Illness (Up to 6 Months), Emergency (Up to 7 Days), Provisional Delirium (Up to 7 Days), and they need to remain in the NF beyond the authorized period;
  • When a resident of a NF has experienced a significant change in status that suggests that a Level II (PASRR) evaluation must be conducted or there has been a significant change in mental health status since the previous LI.
  • Before an individual can return to a Nursing Facility from a Psychiatric setting, a new Level I web-based PASRR must be submitted and completed by Maximus. The Level I requires formal diagnoses.

The Level I requests formal diagnoses whenever possible. This means that you may need to contact the individual, the person’s physicians, case manager, social worker, or family members.

This process can take up to 6 business days. A Level II must be sent to the state within 5 business days and once there, the state has one day to complete it.

Before a person can admit to the NF, a level I screen must be completed, including a printed outcome letter notification from the AssessmentPro website. For instances where a person requires a Level II assessment, the Level II must be complete prior to admission.