Ohio PASRR

Tools and Resources

Maximus partners with the State of Ohio to perform Preadmission Screening and Resident Review (PASRR) assessments.

Your feedback helps us improve! Tell us about your assessment experience.

Are you a licensed Mental Health Clinician or Registered Nurse with behavioral health experience and interested in working as an assessor with the OH PASRR program? Contact our Recruiting team to learn more: Recruiting@maximus.com

 

Contact the help desk
Phone, Fax & Email

833.917.2777

877.431.9568

Ascend-OHPASRR@maximus.com

Business Hours

8:00 am - 5:00 pm EST, Daily

Announcements

  • PASRR Connection Newsletter Issue 12 | November 2022

    GUIDE TO 14-DAY NOTICES
    REQUESTS FOR ADDITIONAL INFORMATION

    There may be times during a PASRR Level II evaluation where Maximus staff or a state reviewer will request additional information to make a determination of an individual’s need for Nursing Facility (NF) and/or behavioral health services. Written notice will be sent outlining specific data elements and other documentation needed. If you receive a request for additional information, please respond within 14 days of the notice being issued

    You can find the deadline date within the notice, along with what type of required information is being requested. 

    If PASRR does not receive the requested information within 14 days, you will receive a notice of case closure which is accompanied by appeal rights:

    Pre-admission Screening (PAS): Admission to a nursing facility is not permitted due to failure to provide information necessary for the completion of the pre-admission screening process. [OAC 5160-3-15.1(J)]

    Resident Review (RR): Continued stay in the nursing facility is not permitted due to failure to provide information necessary for the completion of the resident review process. [OAC 5160-3-15.2(H)]


    POLICY REMINDERS TO AVOID APPLICATION PROCESSING DELAYS
    WHEN SUBMITTING A PAS-EXPEDITED APPLICATION

    OAC 5160-3-15.1 requires that a Level II evaluation be conducted for individuals seeking admission to a nursing facility directly from a psychiatric hospital or facility. OhioMHAS will expedite the issuance of determinations for individuals seeking nursing facility admission directly from psychiatric units or hospitals licensed or operated by OhioMHAS within 48 hours.

    To ensure an accurate submission of PAS-expedited cases, submitters must select either “Private Psychiatric Unit/Facility” or “Regional Psychiatric Unit/Facility” as the current location of applicant.

    HENS SUBMISSION ERRORS
    If you discover a mistake or typo was made while completing the ODM-3622 (PASRR application) in HENS, you do NOT need to resubmit a new referral (PASRR application). Resubmitting a new referral creates duplicate referrals, which may delay your outcome. Instead, please contact the Ascend help desk so that someone may assist you with correcting the error in the original referral (PASRR application).   
          
    Phone: 833-917-2777
    Email: Ascend-OHPASRR@maximus.com


    STAFF SPOTLIGHT 
    STATE REVIEWER: ROBYN FERGUSON, RN

    Robyn Ferguson was born and raised in central Ohio and attended The Ohio State University. She has previous work experience at OSU Hospitals and worked on the transplant floor of the Thoracic, Heart, and Lung Surgery Center. She joined the Ohio Department of Health as a long-term care surveyor before transferring to the PASRR Bureau in 2021. Her hobbies include fishing, hunting, boating, canning, and spending time outdoors on her farm. She also enjoys raising goats and recently won Champion Junior Buck at the Coshocton Goat Show.
         
    What has been the most surprising thing to you about PASRR?
    There are a lot of differences about the cases. I really like working with the Department of Developmental Disabilities and collaborating with them on determinations.
     
    What advice would you give for anyone new to PASRR?
    The community resources for all the counties are vast. It takes a long time to get a better grasp on those resources and then place those options in the summary of findings for the consumers.  


    OHIOMHAS PASRR PUBLISHES VIDEO TUTORIALS

    The OhioMHAS PASRR Bureau is excited to share a video training series exploring the importance of PASRR and best practice reminders individuals may take to maintain support of at-risk populations across the state.

    Access PASRR training videos and other helpful resources at: https://mha.ohio.gov/pasrr-training-series


    QUALITY SATISFACTION SURVEY
    YOUR FEEDBACK IS APPRECIATED

    We appreciate your feedback about your assessment experience with Maximus. We will use your feedback to improve our processes and to ensure excellence in providing our services. This five-minute survey is anonymous, unless you would like to provide your contact information.
     
    To complete the survey, use the camera on your smartphone to scan the QR code:

    You may also use your computer: https://www.surveymonkey.com/r/MMSCustomersvc 


    RETURN TO IN-PERSON ASSESSMENTS
    WHAT TO EXPECT WITH THE ASSESSMENT PROCESS

    Assessors are taking the necessary steps to prepare for this transition in the safest manner possible, relying on CDC guidelines and best practices. Decisions on assessment format, either in-person or telephonic, will be determined by the preference of each facility on a case-by-case basis.
     
    Have questions about this process? Please contact the Ohio PASRR Help Desk team for assistance:
     
    Phone: 833.917.2777
    Email: Ascend-OHPASRR@maximus.com


    PASRR BOARD REPORTS CORNER

    SAVE THE DATE: TRAINING COMING SOON!
    We are happy to announce an upcoming PASRR refresher training for our partners with the local mental health boards and PASRR Report users on December 6, 2022. Each ADAMH board will receive an invitation with more information about webinar registration. 

    REMINDER: PASSWORDS EXPIRE EVERY 90 DAYS
    To enhance security and to keep your user account active in AssessmentPro, please log in on a regular basis and change your password every 90 days. If you have any questions, please contact us at: Board.Reports@mha.ohio.gov.


    ABOUT MAXIMUS

    The Clinical Services Division of Maximus, formerly known as Ascend, assists state partners across the country in the management of complex programs to help ensure that individuals with intellectual, behavioral health and developmental disabilities and complex medical conditions receive the appropriate care and supports they need. The Company has provided PASRR assessment services for over 20 years. Maximus has national experience providing federally compliant PASRR programs in 15 states.
     
    Learn more about Maximus services and capabilities.

  • SYSTEM UPDATE: Change Coming to AssessmentPro Login Process Tonight, Tuesday, November 1

    Please be aware that this evening, Tuesday November 1, Maximus IT will publish updates to the AssessmentPro system. With these upgrades comes a new way for users to update their passwords. 

    Currently, when users click the reset password button, a link will be sent to the email address you use to log into AssessmentPro, prompting you to create a new password.

    Going forward, instead of receiving a link, a verification code will be sent to your email address, which you will enter on the AssessmentPro site, then create a new password (see below):
     

     

     

     

     

     

     

    If you have any questions about this important process update, please reach out to your program Help Desk