Tools and Resources

Due to the Public Health Emergency ending May 11, 2023, pre-pandemic timeliness standards for Preadmission Screening and Resident Review (PASRR) will go into effect May 12, 2023. All Preadmission screens must be approved prior to admission to the nursing facility (NF).

Additionally, after an individual is admitted, the NF must report significant changes related to the identification or support of a PASRR disability, which include these disability-specific indicators: diagnoses, medications, behaviors, services or institutional care.

Such changes must be reported within 14 days of identification, and the NF must submit a new Level of Care screen prior to the expiration of a time-limited approval. Failure to comply with the foregoing could result in non-payment of services. 

SUPPORT: Contact Connecticut PASRR Help Desk

If you have questions about this upcoming process change or a current referral, please contact the Help Desk:

• Phone: 833.927.2777
• Email: CTPASRR@maximus.com

Federal compliance regulations will go into effect starting May 12, 2023. Please adhere to the following three regulations:

• The Nursing Facility (NF) will need to submit a new screen prior to the expiration of a time-limited approval. 
• The NF is required to report significant changes related to the identification or support of a PASRR disability, which could include these disability-specific indicators: diagnoses, medications, behaviors, services, or institutional care. Such changes should be reported within 14 days of identification. 
• NF admission occurred before the required PASRR activity was completed. 

All above mentioned are required and if not followed could result in nonpayment of services. 

Note: Retrospective reviews will not be granted if there was a compliance regulation noted in the time period you are requesting starting on May 12, 2023. 

BEST PRACTICES: MD Certifications and Status Updates

TIP 1: Make sure all MD certifications are filled out correctly. If you are requesting an exemption, the corresponding exemption box must be marked. If it is not marked correctly, the Clinician will delete it and you will need to upload a new one with correct information. 
Clinicians have 5 hours to complete any reviews that we have received information on. 

TIP 2: Always be sure check your AssessmentPro home page for status updates before calling the Help Desk for the status of a review. 

NEW OPPORTUNITY: Seeking Additional PASRR Assessors

Do you know any licensed mental health colleagues in Connecticut who are looking for additional contract work? Maximus is currently recruiting Assessors across the state.

If you know any qualified individuals who might be interested, they can contact the Help Desk at: CTPASRR@maximus.com.


SUPPORT: Contact Connecticut PASRR Help Desk

Have questions about any PASRR processes or a recent referral? Contact the CT PASRR Help Desk team:

Phone: 833.927.2777
Email: CTPASRR@maximus.com

1. Keep in mind that we are required by the State to complete in-person assessments whenever possible. If there is a sudden outbreak of COVID or Flu, please contact the CT PASRR Help Desk, and let us know so that we can complete a zoom/telephonic assessment.

2. To all Hospital Providers: it is the submitter's responsibility to provide a copy of the PASRR to the admitted facility before they can accept an individual. Facilities cannot view the PASRR until the individual is admitted through Assessmentpro.

3. Be sure to only request an exemption when an individual has a known or suspected SMI, ID or DD/RC.

4. To request a Retrospective Review, choose the option NF Resident Without a Previous Level of Care Approval, which will open up the retro sections.
    
5. Providers only have 14 days to submit any requested information or answer any questions a Clinician has requested. When an extension is needed, keep in mind that screens should be submitted 10 days prior to the end date of the previous approval.

6. If an individual has a negative PASRR within the last 60 days, a new approval is not needed - even if the individual has gone to a lower level of care. However, if the individual has a SMI/IDD/RC and has discharged to a lower level of care then a new PASRR is needed.

If an individual is a facility resident a new approval is not required; they can return to the nursing facility with the previous approval.

QUESTIONS? Contact Connecticut PASRR Help Desk

Have questions about any PASRR processes or a recent referral? Contact the CT PASRR Help Desk team:

Phone: 833.927.2777
Email: CTPASRR@maximus.com

Please be aware that this evening, Tuesday November 1, Maximus IT will publish updates to the AssessmentPro system. With these upgrades comes a new way for users to update their passwords. 

Currently, when users click the reset password button, a link will be sent to the email address you use to log into AssessmentPro, prompting you to create a new password.

Going forward, instead of receiving a link, a verification code will be sent to your email address, which you will enter on the AssessmentPro site, then create a new password (see below):
 

 

 

 

 

If you have any questions about this important process update, please reach out to your program Help Desk.