North Dakota FFPSA - QRTP

Tools and Resources

Maximus has been contracted by the state of North Dakota’s Health and Human Services (HHS)  to implement and manage its Qualified Individual assessment process for Qualified Residential Treatment Programs (QRTPs) as part of the Family First Prevention Services Act (FFPSA).The role of Maximus in this partnership is to determine the use of residential services for eligible children and youth.

Federal initiatives including FFPSA require third party assessments to ensure children are placed in the least restrictive, most appropriate level of care. As the third-party vendor for North Dakota, when making determinations for residential settings, there is a minimum set of criteria for admission or continued stay  decisions. This ensures that QRTP’s are reserved for those who are identified to have a clinical need, which may warrant treatment in a QRTP.  It’s vital to establish reliable and consistent decisions across a variety of factors. 

As the identified third-party vendor, Maximus provides a conflict-free assessment using the Child and Adolescent Needs and Strengths (CANS), a functional, validated, multi-purpose tool. The CANS gathers information pertaining to the child and caregivers’ strengths and needs. 

Making a placement decision for residential treatment solely based on a systemic calculation of scores has been historically referred to as algorithm, which is not an accurate representation of the detailed decision-making process required to make a determination. Instead, the CANS assessment allows for tying together logical and functional pathways by using combinations of actionable needs and levels of intensity present, to allow for increasing levels of acuity, known as a Clinical Decision Support Model (CDSM). 

The CDSM is not a calculation defined by an established set of numbers or a computer-generated decision, but rather a determination based on identified strengths and needs established by the CANS and then reviewed for application of clinical judgment by an experienced, licensed clinician with at least 4 years of child welfare and/or children behavioral health experience. 

Are you a Bachelor's level professional with adolescent behavioral health experience interested in becoming an Independent Contractor with the ND QRTP program? Contact our recruiting team to learn more: recruiting@maximus.com 

If you are interested in direct hire employment opportunities within the ND QRTP program or other Maximus clinical programs, please visit https://maximus.com/clinical

System Log In

 

Contact the help desk
Phone, Fax & Email

844.933.3772

877.431.9568

ND_FFPSA@maximus.com

Business Hours

8:00 am - 5:00 pm CST, M-F

Announcements

  • ND FFPSA QRTP Program - New Resources: Review Recent 1/31 Webinar Materials on ND QRTP Tools & Resources Site

    Thanks to everyone who attended the recent Human Service Zones, Division of Juvenile Services, and Tribal Nations Webinar for Your QRTP Assessment Needs on January 31. If you were unable to attend the training, or would like a refresher on the topics presented, be sure to review the materials below, available 24/7 on the ND QRTP Tools & Resources site

    Additionally, please take a moment to complete the survey linked here, to give our Training team your thoughts about the session.
     

    CONTACT: North Dakota FFPSA - QRTP Services Help Desk:

    Do you need clarification on any processes or questions regarding a current referral? Contact your North Dakota FFPSA - QRTP Help Desk for more information:

  • ND FFPSA - QRTP Program - Event Announcement: Human Service Zones, Division of Juvenile Services, and Tribal Nations Webinar For Your QRTP Assessment Needs - 10:00 a.m. CT on Wednesday, 1/31

    Please join the Children and Family Services team and Maximus at 10:00 a.m. CT on Wednesday, January 31 for an informational webinar associated with the QRTP Assessment process.

    In this webinar, we’ll discuss when to submit a QRTP assessment, the forms used to submit a referral, initial and continued stay review assessments, reconsideration requests, extension requests, and more! There will be time for Q&A, so please bring any questions for discussion as well. 

    Use the link below to register for this informative session. After registering, you will receive a confirmation email containing details on how to join the meeting. 

    ND QRTP Case Worker Webinar | Wednesday, 1/31 at 10 a.m. CT
     

    CONTACT: North Dakota FFPSA - QRTP Services Help Desk:

    Do you need clarification on any processes or questions regarding a current referral? Contact your North Dakota FFPSA - QRTP Help Desk for more information:

  • ND FFPSA - QRTP Program - Quarterly Newsletter: Assessment Best Practice Tips & Reminders

    1. AssessmentPro Account Guidance

    Keep in mind that your AssessmentPro account log-in access expires after 90 days of inactivity. In order to reactivate, please contact the ND QRTP Help Desk either via email or phone anytime reactivation is required. 

    2. Court Case Numbers

    In order for Maximus to upload final determination reports to the North Dakota e-file court website, a valid and updated court case number is required. If a child has more than one court case number, be sure to include that, as Maximus is required to upload the determination report in all relevant files

    3. Continued Stay Reviews

    When completing a Continued Stay Review, only include the Continued Stay Review form with your referral (Maximus does not need the original Universal Application 824 form) and new assessments or records last the last review. Maximus has access to all prior documentation submitted when the referring child entered the QRTP. If submitting a referral for a Continued Stay Review, it’s also important to note behavioral and emotional needs since the last review period

    4. "Type of Identification" Reminder

    When submitting a referral in AssessmentPro, use the child’s Medicaid ID number as the “Type of Identification." This allows Maximus to combine records for any previous assessment, as well as any CON determinations for PRTF or Acute Stays. 
     

     


     

     

     

    5. AssessmentPro Mailing Address—Child’s Current Location

    When prompted to enter the child’s address in AssessmentPro under the “Demographics” section, please enter the address where the child is currently located. This should match the child’s current location address on the Universal Application. Also, if the child is located at Dakota Boys and Girls Ranch (DBGR), be sure to specify the location (e.g., Minot or Fargo). 
     

     

    6. Clinical Documentation

    If clinical documentation is not available at the time of referral, as requested on the Universal Application, please attach a narrative with any pertinent information, and detail why treatment is being requested. To avoid a referral being placed on hold due to missing information, it's vital that we receive this information at the time of referral.    
     

     

    7. Note a Change in Location

    If the child has moved or changed locations after the referral has been submitted, or any time during the assessment process, always provide Maximus with the new location’s information, either via phone or email


    CONTACT: North Dakota FFPSA - QRTP Services Help Desk:

    Do you need clarification on any processes or questions regarding a current referral? Contact your North Dakota FFPSA - QRTP Help Desk for more information:

  • ND FFPSA - QRTP Program - Quarterly Newsletter: Register for Upcoming Human Service Zones, Division of Juvenile Services, and Tribal Nations Webinar | 10 a.m. on Wed, 9/27 | Assessment Best Practices

    REGISTER: Human Service Zones, Division of Juvenile Services, and Tribal Nations Webinar | 10:00 a.m. on Wednesday, September 27

    Be sure to join Maximus for the next Human Service Zones, Division of Juvenile Services, and Tribal Nations Training, taking place on Wednesday, September 27 rom 10:00 - 11:00 a.m. CT.

    Use the link below to register for this informative session. After registering, you will receive a confirmation email containing details on how to join the meeting. 

    BEST PRACTICES: Important Assessment Tips and Reminders

    1. Medicaid ID Number Guidance

    Effective immediately, when entering referrals into AssessmentPro, select "Other" for "Type of Identification", then select "Medicaid ID Number", and enter the child's Medicaid ID Number (example: NDXXXXXXX).

     


    2. AssessmentPro Mailing Address—Child’s Current Location

     

    When entering a QRTP referral in AssessmentPro, please enter the child’s location (e.g., the location for the referring child’s interview) into the Permanent Mailing Address section (screenshot below).


    3. Changed Location Protocol

     

    If you find a child has moved locations after a QRTP referral has been submitted, be sure to notify the ND QRTP Help Desk as soon as possible. This is vital in ensuring the assessment is completed in a timely manor, and to schedule the child’s interview face to face. 

     

    4. Regarding the Universal Application (824) page 3 of 4

    If the child is placed in a treatment setting, always explain the child's discharge plan in detail. This question is pertaining to what the discharge plan will be once the child is ready for discharge from the QRTP (if approved for QRTP placement). This item aligns with FFPSA regulations, to ensure discharge planning occurs on the day of QRTP admission. 

    5. Regarding the Universal Application (824) page 2 of 4: Informational Sources

    This section is used to identify those involved with the child (e.g., treatment team members), and is a source of information in a collateral interview. This section should provide contact information for each individual listed, to ensure an Assessor can contact for interview. If it would be inappropriate to contact for interview, please indicate. 


    6. Note: Final Determination Reports

     

    Final determination reports will be provided within 10 business days from the time in which Maximus is provided a complete referral. Effective immediately, Maximus is unable to rush a determination per HHS policy, as a result of delayed referral submission. 

     

    RESOURCES: Explore Helpful Documents and Training Materials on the ND QRTP Site

    Don't forget about the multitude of reference documents, training recordings, and user guides available to you 24/7 on the ND QRTP Tools & Resources site: Some highlights include: 

    Extension Request Form

    Reconsideration Request Form

    Continued Stay Sample Form

    Program Tips & Reminders

    The site is updated regularly, so be sure to bookmark the page for future reference. 
     

    CONTACT: North Dakota FFPSA - QRTP Services Help Desk

    Do you need clarification on any processes or questions regarding a current referral? Contact your North Dakota FFPSA - QRTP Help Desk for more information:

  • ND FFPSA - QRTP Program - Quarterly Newsletter: Register for Upcoming Human Service Zones, Division of Juvenile Services, and Tribal Nations Webinar | 10 a.m. on Thursday, June 29 | Assessment Best Practice Reminders

    REGISTER: Human Service Zones, Division of Juvenile Services, and Tribal Nations Webinar | 10:00 a.m. on Thursday, June 29

    Be sure to Join Maximus for the next Human Service Zones, Division of Juvenile Services, and Tribal Nations Training, taking place on Thursday June 29 at 10:00 a.m. CT.

    Use the link below to register for this informative session. After registering, you will receive a confirmation email containing details on how to join the meeting. 


    BEST PRACTICES: Important Assessment Tips and Reminders

    1. AssessmentPro Mailing Address—Child’s Current Location

    When entering a QRTP referral in AssessmentPro, please enter the child’s location (e.g., the location for the referring child’s interview) into the Permanent Mailing Address section (screenshot below). 



    2. Changed Location Protocol

    If you find a child has moved locations after a QRTP referral has been submitted, be sure to notify the ND QRTP Help Desk as soon as possible. This is vital in ensuring the assessment is completed in a timely manor, and to schedule the child’s interview face to face. 

    3. Regarding the Universal Application (824) page 3 of 4

    If the child is placed in a treatment setting, always explain the child's discharge plan in detail. This question is pertaining to what the discharge plan will be once the child is ready for discharge from the QRTP (if approved for QRTP placement). This item aligns with FFPSA regulations, to ensure discharge planning occurs on the day of QRTP admission. 


    4. Regarding the Universal Application (824) page 2 of 4: Informational Sources

    This section is used to identify those involved with the child (e.g., treatment team members), and is a source of information in a collateral interview. This section should provide contact information for each individual listed, to ensure an Assessor can contact for interview. If it would be inappropriate to contact for interview, please indicate. 


    5. Note: Final Determination Reports

    Final determination reports will be provided within 10 business days from the time in which Maximus is provided a complete referral. Effective immediately, Maximus is unable to rush a determination per HHS policy, as a result of delayed referral submission. 
     

    CONTACT: North Dakota FFPSA - QRTP Services Help Desk

    Do you need clarification on any processes or questions regarding a current referral? Contact your North Dakota FFPSA - QRTP Help Desk for more information: