Indiana PASRR

Tools and Resources

Maximus contracts to provide online PASRR Level I and Level II IDD screening and online Level of Care utilization review for long-term care populations.

Stay connected to important program updates and helpful program resources. If you aren't currently on the Indiana PASRR contact list, please reach out to the Help Desk with your name and facility name: 833.597.2777 |

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Are you a master’s level Behavioral Health Clinician or Registered Nurse with behavioral health experience interested in working as an assessor with the IN PASRR program? Contact our Recruiting team to learn more:

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Contact the help desk
Phone, Fax & Email



Business Hours

7:30 am - 4:00 pm EST, M-F


  • IN PASRR Quarterly Provider Newsletter: Register for PASRR Process and Level I Training Session | Assessment Best Practice Tips and Reminders

    LEARNING OPPORTUNITY: Register for PASRR Process and Level I Training | Tuesday, December 20 at 2 p.m. ET

    Be sure to join the Indiana PASRR team as they provide a comprehensive review of the PASRR process and Level I completion. The team will also cover some helpful hints for working in AssessmentPro, including a brief demonstration of how to quickly navigate the system, and a review of how to accurately fill out an admission notice, transfer or discharge notice in PathTracker Plus.

    This will be a system-based session, so no handouts will be available. We will also hold a Q&A session with the team, as time permits.

    Click the link below to register for this upcoming hour-long event. 

    Indiana PASRR – PASRR Process and Level I Training | 2 p.m. – 3 p.m. ET Tuesday, December 20

    Best Practices: Assessment Tips & Reminders

    1. To prevent billing delays, be sure to discharge or transfer patients out of PathTracker in a timely manner, and admit the patient in PathTracker on the day of admission, or as soon as possible.

    2. Keep in mind that the assessment reference date is the date that Medicaid billing begins.

    3. Preadmission screens are for potential nursing facility applicants. Once the patient has been admitted to the facility, the reason for screen should be Nursing facility resident who is not currently in an inpatient psychiatric hospital/unit.


    SUPPORT: Contact the Indiana PASRR Help Desk

    Phone: 833.597.2777

  • SYSTEM UPDATE: Change Coming to AssessmentPro Login Process Tonight, Tuesday, November 1

    Please be aware that this evening, Tuesday November 1, Maximus IT will publish updates to the AssessmentPro system. With these upgrades comes a new way for users to update their passwords. 

    Currently, when users click the reset password button, a link will be sent to the email address you use to log into AssessmentPro, prompting you to create a new password.

    Going forward, instead of receiving a link, a verification code will be sent to your email address, which you will enter on the AssessmentPro site, then create a new password (see below):







    If you have any questions about this important process update, please reach out to your program Help Desk

  • Quarterly Provider Newsletter: Register for September Provider Meeting – Preparing for a Level II Interview | Public Health Emergency Extension | Process Reminders

    LEARNING OPPORTUNITY: Register for Next Provider Meeting  
    When you submit a PASRR Level I for a person who needs a Level II, there are some critical questions that need to be asked. Be sure to join the Indiana PASRR Program Team for the next insightful Provider Meeting, as they discuss the information required and the questions you may receive. 
    Click the link below to register for this upcoming hour-long event. 

    Indiana PASRR – Provider Meeting | Topic: Preparing for a LII Interview  | 3 p.m. – 4 p.m. ET Wednesday, September 21


    UPDATE: Public Health Emergency Extended Through October

    The Department of Health & Human Services recently announced a 90-day extension of the nationwide COVID-19 public health emergency (PHE). This means the PHE will last through at least mid-October and could potentially be extended again. The Administration continues to reiterate its commitment to providing states and other stakeholders at least 60 days’ notice before ending the PHE. 
    To prepare for the end of the PHE, check out this webinar from the National Center on Law & Elder Rights, Justice in Aging, and The Arc on Unwinding the Public Health Emergency: Strategies for Advocates to Protect Beneficiaries and resources from the Centers for Medicare & Medicaid Services (CMS)


    TOP TIPS: Important Process Reminders 

    1. Sign Scheduling Attestation
    Be sure to always sign the scheduling attestation for the IC interview for LII in order to document that the interview took place.  

    2. Information needed for every fax submission 
    When sending faxes, be sure to include all necessary information. Most critically, this should include individual’s name, date of birth (DOB) and sender / facility name. These help to ensure this person’s assessment process continues to move smoothly without any delays.  


    SUPPORT: Contact the Indiana PASRR Help Desk

    Phone: 833.597.2777