Tools and Resources

Join the Maximus - Indiana PASRR team for answers to all of your toughest PASRR questions. We won't be presenting new information or training, so bring your questions with you. Our team will answer as many questions as time allows.

• Register - Indiana PASRR Provider Q&A | 11 a.m. CT/12 p.m. ET, Wednesday, December 13, 2023

After registering, you will receive a confirmation email containing information about joining the webinar.

SUPPORT: Contact the Indiana PASRR Help Desk

Do you have PASRR process or system-related questions? Contact the Indiana PASRR Help Desk team:

• Email: pasrr@fssa.in.gov
• Phone: 833.597.2777

BEST PRACTICES: Assessment Tips & Reminders

1. A new PASRR or Level of Care is not required if there is a current one, if there has not been a status change, and if the individual is returning to a nursing facility.

2. Keep in mind that a Level of Care is required for Medicaid, when Medicaid is pending, and whenever a Level II is required. 

TOOLKIT: Review Important Guides and Training Materials Available on the IN PASRR Provider Tools & Resources Site

Keep in mind that the Indiana PASRR Provider Tools & Resources site is full of helpful guides, manuals, and training materials that you can view or download 24/7. Be sure to review a few of these helpful resource links also listed below: 

• Indiana PASRR FAQ for Providers
   
• Indiana PASRR - Level of Care Reimbursement Process
   
• IN PASRR Provider Training: PASRR Process and Level I
   
• Being Ready for a Level II: Questions and Information Needed from Providers - Slides
   
• Being Ready for a Level II: Questions and Information Needed from Providers - Recording
   
• Indiana: PASRR and Processes - Slides
   
• Indiana: PASRR and Processes - Recording (Register to view, when prompted)

SUPPORT: Contact the Indiana PASRR Help Desk

Do you have PASRR process or system-related questions? Contact the Indiana PASRR Help Desk team:

• Email: pasrr@fssa.in.gov
• Phone: 833.597.2777

Keep in mind that nursing facility users now must select the appropriate Level Of Care (LOC Short or Long) assessment on the PathTracker Admission modal when admitting Medicaid recipients to their respective nursing facilities.

The Level Of Care (LOC Short or Long) assessment selected should correspond to the timeframe matching the individual’s initial length of stay for the particular admission in question (see screenshots below):

PathTracker Admission Modal:

 

Select the assessment for this admission:

This will ultimately assist in the streamlining of the automated payment processing system for nursing facility Medicaid reimbursement. To avoid payment issues or disruptions, it is important to select the Level Of Care (LOC Short or Long) assessment that was submitted for the individual’s particular nursing facility stay.
 
We will be making further enhancements in the future to improve the user experience in this regard, and will send out additional communications at that time.

Thank you for your attentiveness and cooperation with this new procedure. If you have any questions about this important update, please contact the IN PASRR Help Desk at 1.833.597.2777 or email pasrr@fssa.in.gov.

 

SUPPORT: Contact the Indiana PASRR Help Desk

If you have other questions about this upcoming change and how it will affect PASRR activities, please contact the Indiana PASRR Help Desk:

Email: pasrr@fssa.in.gov
Phone: 833.597.2777

REGISTER: IN PASRR Provider Q&A Session | 2:00 p.m. ET on Thursday, July 27

What PASRR related topics would you like to learn more about? What questions can we answer for you? Join the IN PASRR team for a Q&A session on Thursday, July 27 at 2:00 p.m. ET. There's no prepared presentation, no recordings, no lecture - just a chance for us to answer your questions.

Click the link below to register in advance for this informative session:

IN PASRR Q&A Discussion | 2 p.m. ET on Thu, July 27

PROCESS UPDATE: DOA Waiver is No Longer a Substitute for the LOC

Please be aware that going forward, an uploaded waiver will no longer stand as substitute for Level of Care (LOC). A short form LOC is needed in addition to the attachment of the Division of Aging waiver. This excludes BDDS community waivers for MFP/CIH. 

BEST PRACTICES: Assessment Tips & Reminders

1. To help with timely completion of Level II assessments, please fax in all documentation requested by Assessors. This helps the Level II Clinicians complete your summary of findings and reudces turnround times. Some items an Assessor may ask for include:
   
   PT/OT notes
   Medication Administration Records (MAR)
   Psychiatric notes or evaluations
   
   Keep in mind that documentation must be faxed directly to Maximus from the facility, and cannot be sent via email or taken offsite by an Assessor. Likewise, any mental health diagnosis used in a Level II must come from a document signed by a Medical Doctor or Nurse practitioner, and must have been completed within the past year (i.e. psychiatric evaluation or progress note, H&P or medical progress note)
    
2. Remember that submitters are always expected to respond to contact attempts to schedule Level II assessments and participate in the interview. If the submitter of the Level I/Level of Care is not the person Maximus should contact to schedule and participate in the Level II, then the appropriate contact's information should be noted in the Level I communication box or notes section. If we cannot reach the facility or hospital to schedule the assessment, the assessment may be cancelled, and the submitter will have to resubmit.
    
3. Be sure to check your email for the digital Scheduling Attestation and Release of Information forms submitted by Assessors for signature. This form is used to confirm that the Assessor completed the interview at the facility and to ensure aRelease of Information is signed, where applicable.

SUPPORT: Contact the Indiana PASRR Help Desk

Email: pasrr@fssa.in.gov
Phone: 833.597.2777